1Q: What is a professional learning credit through Concordia University?
A: Professional Learning credits are offered through a variety of workshops, presentations, and online modules. Each credit earned is equivalent to 15 hours of professional development hours. A university-approved syllabus is provided for each course. Professional Learning credit courses are designed and intended for professional development, salary advancement, school district-specific needs, and recertification/licensure opportunities. These credits cannot be used for degree programs at Concordia University and may or may not satisfy your school/district/state agency’s requirements.
2Q: Is a professional learning credit transferable to a degree?
A: No, these credits are non-degree credits and are not transferable toward a degree.
3Q: What is the cancellation policy if I cannot attend a webinar?
A: Our cancellation policy can be found here. Please contact [email protected] if you have any additional questions or needs.
4Q: What do I do if I need accommodations to attend a webinar?
A: If you have any accommodations needed to attend one of our workshops, please contact us at least 2 weeks in advance and we will work with you to meet your needs. Please email us [email protected].
5Q: What type of proof of attendance do I receive?
A: Every participant can receive a certificate of attendance from one of our workshops. In order to receive a certificate of attendance, participants are required to complete a course evaluation at the end of the workshop. Attendance is only given for actual “seat-time”. Therefore, if you attend a 5 - hour webinar in full, your attendance will be 5 clock hours. If you attend 4 hours of a 5-hour webinar, your certificate of attendance will be issued for 4 hours.
6Q: When will I receive my Certificate of Attendance?
A: Certificates of attendance are sent out after all evaluations are received and reviewed, as well as collated to the attendance record. Participants have 1 week to complete the course evaluation and certificates are sent out by the following Friday (usually 7-10 days) after completing the workshop. Please check your spam folder as we will send certificates to all participants who signed into ZOOM. Certificates will be coming from Simple Cert/ AEP Connections. If you need your certificate sooner, please contact [email protected].
7Q: What accreditations does AEP Connections hold?
A: AEP Connections is an approved provider with the following entities: AOTA, ASHA, ASWB, NASP, NBCC, PA ACT48, TX TEA, NY CTLE. Each individual workshop offered will have the accreditation hours and any additional information directly on the flyer and web page listing.
8Q: Does AEP Connections submit my attendance paperwork to my organization?
A: AEP Connections submits paperwork to ASHA and PA ACT48. AEP Connections will send NY CTLE forms to the participant for their records. All other organizations will need to use their certificate of attendance for their own reporting purposes. We keep all attendance information on file.
9Q: Who do I contact if I cannot find my certificate of attendance?
A: Please email: [email protected]
10Q: Do you accept purchase orders as a form of payment?
A: Yes, there are two ways to register and pay with a PO.  You can email registration forms (downloadable on our website)  and a PO to [email protected] or you can register on our website aepconnections.com and select pay by purchase order and enter the PO #.  If you register online please email a copy of the PO to [email protected] after registration.
11Q: Where can I find a W-9 for AEP Connections ?
A: A W-9 can be downloaded from our website. Click on Contact Us tab or scroll to the bottom of any web page to find the W-9 in PDF form.
12Q:  Will I get a copy of the recording to watch on my own?
A:  No.  Our courses are live interactive webinars.  Most presenters have given us permission to do a 1 time only LIVE replay, in the event something is missed or needs to be re-watched.  The presenters own the intellectual property of the webinars, therefore, it is not recorded and sent out.  We are working to build an on-demand library and hope to have something on our website by the summer of 2024.
13Q:  What is the cancellation policy of the on demand courses?
A:  For distance learning - independent courses (on demand courses), the only refunds offered will be those courses that AEP Connections would cancel. All other purchases of on demand courses are final.
14Q:  How do I navigate the Learning Management System for the on demand courses?
A:  When you sign up for a course with us, you will have a "how to" video on your account that is optional to watch. You can also access that video here: https://media.linqportal.com/AEP/_How_To_Intro.mp4