More than 45 days before the first day of the conference
Full Refund, less a $25 processing fee.
Less than 45 days, but more than 14 days before the first day of the conference
Credit towards a future conference or a substitute may be sent in your place, with prior approval by AEP Connections, LLC.
Less than 14 days before the first day of the conference
AEP Connections reserves the right to substitute speakers in the event of a speaker cancellation. AEP Connections reserves the right to change “live in person” conference to a “Livestream” webinar in the event of weather, pandemic, Acts of God, national or local guidelines.
Our refund policy applies to all registration payments including those by purchase order.
*All cancellation requests must be made via email to firstname.lastname@example.org.